Ideal Realty, a registered assumed name (DBA) of Ideal Realty Solutions LLC ("Ideal Realty," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule appointments, communicate with us, or use our real estate brokerage services.
2. Information We Collect
We may collect personal information including your name, email address, telephone number, mailing address, property address, information related to buying, selling, leasing, investing, or recruiting inquiries, and information submitted through website forms, scheduling tools, surveys, chat features, and other communications. We may also automatically collect technical information such as your IP address, browser type, device information, cookies, usage data, and website analytics.
3. How We Use Your Information
We use your information to respond to inquiries, provide real estate brokerage services, coordinate transactions, schedule appointments, send requested information, provide customer support, improve our website and services, comply with applicable Texas Real Estate Commission (TREC) requirements and other legal obligations, and communicate regarding services you request.
4. Sharing of Information
We do not sell your personal information. We may share your information only as reasonably necessary with affiliated real estate agents, mortgage lenders (with your authorization), title companies, inspectors, appraisers, contractors, technology service providers, and government agencies when required by law. We do not sell, rent, transfer, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes. SMS opt-in information is used solely to provide the communications described in this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
5. Telephone Calls and SMS Communications
By submitting your information through our website forms and checking the applicable consent box, you expressly consent to receive telephone calls and SMS/text messages from Ideal Realty regarding your inquiry and requested real estate services.
Consent language presented at the point of collection includes substantially the following:
"By checking this box, I agree to receive calls and text messages from Ideal Realty at the phone number provided, including by automated means, regarding my inquiry, property showings, listings, transaction updates, and related real estate services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or START to opt back in. Reply HELP for assistance. Consent is not a condition of purchasing or receiving real estate brokerage services."
Messages may include appointment confirmations, showing reminders, listing updates, transaction updates, document requests, customer service communications, and follow-up regarding your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out at any time. Reply START to opt back in. Reply HELP for assistance. Wireless carriers are not responsible for delayed or undelivered messages. Consent is obtained through voluntary user action and is documented at the time of submission for compliance purposes.
6. Agent Recruiting Communications
Recruiting communications regarding opportunities to join Ideal Realty are governed by a separate consent process and are not covered by the buyer, seller, landlord, or tenant consent described above. Individuals who opt in through a recruiting or careers form separately consent to receive calls and text messages regarding career opportunities, interviews, onboarding, and related recruiting communications. The same opt-out procedures and disclosures apply. Recruiting consent will not be used for unrelated marketing communications.
7. Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes become effective immediately upon posting to this website unless otherwise stated. Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Information
Ideal Realty (A DBA of Ideal Realty Solutions LLC)
